Terms and conditions

Terms and conditions, Privacy policy:

These terms govern the relationship between you and One11prints. You may only use the website in accordance with these terms:

– Only persons aged eighteen years or over may agree to these terms and use the web site or the services offered through the web site.

– All Product Sizes are pretty accurate, but due to the nature of making customized products by hand and one by one, there will be marginal size differences in the finished item to the sizes quoted on this web site. Occasionally we may substitute materials and adjust product design to accommodate production considerations in relation to supply or stock shortages.

– All Promotional Images of our products are good guides for what we make. We do not warrant that the final item will be exactly as per the images contained in this web site.

– Delivery Times are stated in good faith. Wherever a delivery time is stated, it serves as a guide timeline and we do not warrant that the products will be with you on a specific date. We will do our best to meet these timelines but cannot guarantee it. Over 95% of our products are delivered inside our quoted timelines.

One11prints provides access to a number of services that may be used in accordance with these terms.

The services include:

The ability to upload digital images to the website or to email digital images to us so that we can process them on your behalf must comply:

–Images uploaded to the web site or emailed to us for uploading are preferred by us to be digital images in JPEG format (.jpg), although we do accept and work with other files formats as well.

–You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute, alter or tamper with in any way or otherwise use any material contained in One11prints website.

–You must retain all intellectual property rights, including copyright, to the images that you have uploaded to the web site or emailed to us.

–You are not allowed to remove any copyright, trade mark or any other intellectual property notices contained in the original material from any material copied or printed off from One11prints website.

–You are not allowed to upload, email to us or order products of any images or other material which contain: pornographic or obscene material; racist material; material that is likely to incite hatred against any person or group; blasphemous material; images of any criminal act; material the use or inclusion of which infringes any copyright, trademark or other intellectual property right of any third party; material that breaches any applicable laws or legislation.

We may at our discretion contact law enforcement authorities if we believe that anything unlawful is occurring or has occurred in relation to the web site (including the uploading or emailing of any images in breach of the above restrictions). We may provide copies of any relevant images or material to the law enforcement authorities and in that connection may also give them access to any personal data that is held by us.

We may without notice and at our sole discretion delete or remove any image that has been uploaded, emailed or submitted for printing in breach of these terms.

We may refuse to provide any further services to anyone who breaches these terms.

These terms govern the relationship between you and One11prints.

You may only use the website in accordance with these terms:

– Only persons aged eighteen years or over may agree to these terms and use the web site or the services offered through the web site.

– All Promotional Images of our products are good guides for what we make. We do not warrant that the final item will be exactly as per the images contained in this web site.

Services/products

Once you have placed an order for any goods or services via this web site (including any order for product or services), the order will not be treated as having been accepted until you receive confirmation from us that this is the case. This confirmation may be by email or post. The decision as to whether to accept any order from you is at our discretion and we are not bound to do so.

We may, at our sole discretion, refund all or a proportion of the payment made in respect of the order concerned but reserve the right to charge in full as if the products had been dispatched. To maintain continuity of service we reserve the right to use alternative materials in production, to those stated on the website.

Promo codes may be published from time to time as part of a promotion. Promo codes may provide a free item or a discount on part of an order. Promo codes can only be used for online orders placed through this web site. A maximum of one offer code can be specified per order.

Termination

We may terminate your order without notice at our sole discretion. Once your order is terminated, your images will be removed from our systems. We will refund any monies due in such a circumstance.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging in to your account. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Data protection

Personal data provided to us through this website will only be used in accordance with our privacy policy. Please read through this carefully before proceeding. By providing your personal data to us you are consenting to its use in accordance with our privacy policy.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at info@one11prints.com

Questions or complaints

Complaints or claims must be notified to us within fourteen days of receipt of goods, or in the case of non-delivery, in a reasonable time after the goods were expected to arrive.

Privacy policy:

What Personal Data Do One11Prints Collect?

We receive and store any information you enter on our Website or give us in any other way that allows us to identify you. This includes information such as your name and contact details, and other online identifiers.

You must keep your password secure at all times. You will be responsible for any damage caused by unauthorized access resulting from your failure to keep your password secure.

We will not release or sell any of the data you submit to the site.

The Information We Collect:

This notice applies to all information collected or submitted on One11prints website.

You can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name Address Email address Phone number Credit/Debit Card Information (etc.)

You can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Name Address Phone Number (etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. (you may unsubscribe or opt-out at any time by clicking the unsubscribe link at the bottom of our emails).

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How Do One11Prints Use My Personal Data?

We use the information that you provide to respond to your requests, customize future shopping experiences for you, improve our store and communicate with you as listed:

-Providing and managing your Customer Account.

-Providing and managing your access to our Website.

-Personalizing and tailoring your experience on our Website.

-Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.

-Communicating with you. This may include responding to emails, calls, and/or chat messages from you.

-Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe link at the bottom of our emails).

WE WILL NOT SELL YOUR INFORMATION TO THIRD PARTIES.

How Long Will One11Prints Keep My Personal Data?

We will not keep your personal data for any longer than is necessary for its intended purpose and you may delete it at any time.

Do One11Prints Share My Personal Data?

Your personal data is only shared when necessary to complete your order transactions. For example, we share your information with the shipping carriers so they can ship the order, and with the payment gateways so they can process the transactions. All information is shared in a secure manner, and is never sold or traded with other parties! One11prints is not responsible for any cyber attacks that may result in compromised used of personal data.

Can I Withhold Information?

You may access certain areas of our Website without providing any personal data at all but will be required for actions such as completing a purchase, entering credit card payment details and other website features.

If you have any questions about this privacy statement, the practices of this Website, or your dealings with this website, please email contact@one11prints.com.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging in to your account. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at info@one11prints.com